Why our Home Care Service can be able to operate constantly with the form of providing services? It depends on our management:
一【 Specific service strategy and method - client】
We provide services to the elderly over 80 years old, and the elderly who are unable to take care of themselves at the age of 60 or above in the community of Luohu.
二【Specific service strategies and methods - subsidy standard】
According to different conditions of the elderly (client), we have set a subsidy standard with high class (500 yuan per month), medium class (300 yuan per month) and low class (200 yuan per month).
三【Specific service strategies and methods - Carers】
(1) The unemployed people in Luohu.
(2) The “4050” (Female over 40 years old /Male over 50 years old).
(3) We signed a labor contract with the applicants. In accordance with the principle of “work more and get more”, we pay the salary at the end of the current month.
四【Specific service strategies and methods - service principles】
Ten minutes service circle (provide services as near as possible)
We have set up 10 service stations far and wide in Luohu, so we can arrange the appropriate staff to provide services according to the living address of the elderly (client) in ten minutes.
五【Specific service strategies and methods - forms of service】
Fixed the service staff
Fixed the client
Fixed the service time
Fixed the service location
Fixed the service items
六【Specific service strategies and methods - service content】
rehabilitation trainings, disease care, hospice care, emotional communication, massage therapy, cleaning, chatting, help reading newspaper, psychological counseling, spiritual comfort, health care, and so on.
七【 Specific service strategies and methods - settlement process】
(1)The government gives out the subsidy to the appropriate elderly in the form of home care service coupons.
(2) The staff takes back the coupons while finishing the service and confirmed by the elderly, and gives it to the appropriate service station.
(3) Service stations of our center settle with the government by all the coupons.